Hello,
I am having a odd problem with my UM server connecting to the Hub transport. This issue was reported today, but may have also been happening yesterday. (Note that we applied updates on Sunday AM.) I am getting numerous 1081, 1446 and 1423 errors all having to do with Unified Messaging. In addition, most caller get a "Sorry I am unable to take your message now" from the auto-attendant when they call.
Error 1423 Message:
Log Name: Application
Source: MSExchange Unified Messaging
Date: 12/17/2012 4:47:47 PM
Event ID: 1423
Task Category: UMCore
Level: Error
Keywords: Classic
User: N/A
Computer: UCS1.preferredcredit.net
Description:
The Unified Messaging server encountered an error while trying to process the message with header file "C:\Program Files\Microsoft\Exchange Server\V14\UnifiedMessaging\voicemail\898097a6-f7ab-4c22-b018-75dfc317dd83.txt". Error details: "Microsoft.Exchange.Net.ExSmtpClient.TlsApiFailureException:
A TLS API failure occurred. Error = 0x80090301
Server stack trace:
at Microsoft.Exchange.Net.ExSmtpClient.SmtpSslStream.SmtpSslHelper.Encrypt(Byte[] bytesToEncrypt, Int32 offset, Int32 numberOfBytesToEncrypt)
at Microsoft.Exchange.Net.ExSmtpClient.SmtpSslStream.SmtpSslHelper.Encrypt(Byte[] bytesToEncrypt)
at Microsoft.Exchange.Net.ExSmtpClient.SmtpSslStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.Command(SmtpChunk[] chunks, SmtpCommandType command, Int32 expectedCode)
at Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.Ehlo()
at Microsoft.Exchange.Net.ExSmtpClient.SmtpClient.Submit(Boolean disableDelayedAck)
at Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, InternalExchangeServer smtpServer)
at Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, String requestId)
at Microsoft.Exchange.UM.UMCore.SmtpSubmitStage.InternalDoSynchronousWork()
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
at Microsoft.Exchange.UM.UMCore.SynchronousPipelineStageBase.SynchronousWorkDelegate.EndInvoke(IAsyncResult result)
at Microsoft.Exchange.UM.UMCore.SynchronousPipelineStageBase.EndSynchronousWork(IAsyncResult r)"
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchange Unified Messaging" />
<EventID Qualifiers="49156">1423</EventID>
<Level>2</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-17T22:47:47.000000000Z" />
<EventRecordID>194393</EventRecordID>
<Channel>Application</Channel>
<Computer>UCS1.preferredcredit.net</Computer>
<Security />
</System>
<EventData>
<Data>C:\Program Files\Microsoft\Exchange Server\V14\UnifiedMessaging\voicemail\898097a6-f7ab-4c22-b018-75dfc317dd83.txt</Data>
<Data>Microsoft.Exchange.Net.ExSmtpClient.TlsApiFailureException: A TLS API failure occurred. Error = 0x80090301
Server stack trace:
at Microsoft.Exchange.Net.ExSmtpClient.SmtpSslStream.SmtpSslHelper.Encrypt(Byte[] bytesToEncrypt, Int32 offset, Int32 numberOfBytesToEncrypt)
at Microsoft.Exchange.Net.ExSmtpClient.SmtpSslStream.SmtpSslHelper.Encrypt(Byte[] bytesToEncrypt)
at Microsoft.Exchange.Net.ExSmtpClient.SmtpSslStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.Command(SmtpChunk[] chunks, SmtpCommandType command, Int32 expectedCode)
at Microsoft.Exchange.Net.ExSmtpClient.SmtpTalk.Ehlo()
at Microsoft.Exchange.Net.ExSmtpClient.SmtpClient.Submit(Boolean disableDelayedAck)
at Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, InternalExchangeServer smtpServer)
at Microsoft.Exchange.UM.UMCore.SmtpSubmissionHelper.SubmitMessage(MessageItem message, String senderAddress, String recipientAddress, OutboundConversionOptions submissionConversionOptions, String requestId)
at Microsoft.Exchange.UM.UMCore.SmtpSubmitStage.InternalDoSynchronousWork()
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
at Microsoft.Exchange.UM.UMCore.SynchronousPipelineStageBase.SynchronousWorkDelegate.EndInvoke(IAsyncResult result)
at Microsoft.Exchange.UM.UMCore.SynchronousPipelineStageBase.EndSynchronousWork(IAsyncResult r)</Data>
</EventData>
</Event>
>>>>>>>>>>>>>>>>>>>>>>>>
Warning 1081
Log Name: Application
Source: MSExchange Unified Messaging
Date: 12/17/2012 4:56:43 PM
Event ID: 1081
Task Category: UMCore
Level: Warning
Keywords: Classic
User: N/A
Computer: UCS1.mydomain.net
Description:
The Unified Messaging server failed to receive an incoming call for the user with DistinguishedName "CN=ACD 7532,OU=Voicemail Boxes,DC=MyDomain,DC=net" during the call with ID "1266286272-99403811" because the UM pipeline is full with the maximum number of
allowed messages. This could be because a Hub Transport server or the user's Mailbox server is currently busy or unavailable. To correct this error, make sure that there is at least one Hub Transport server installed in the same Active Directory site as the
Unified Messaging server and that a Hub Transport server and the Mailbox server are available.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchange Unified Messaging" />
<EventID Qualifiers="32772">1081</EventID>
<Level>3</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-17T22:56:43.000000000Z" />
<EventRecordID>194399</EventRecordID>
<Channel>Application</Channel>
<Computer>UCS1.mydomain.net</Computer>
<Security />
</System>
<EventData>
<Data>CN=ACD 7532,OU=Voicemail Boxes,DC=preferredcredit,DC=net</Data>
<Data>1266286272-99403811</Data>
</Even
Data>
</Event>
Error 1446
Log Name: Application
Source: MSExchange Unified Messaging
Date: 12/17/2012 4:28:26 PM
Event ID: 1446
Task Category: UMCore
Level: Error
Keywords: Classic
User: N/A
Computer: UCS1.mydomain.net
Description:
The Unified Messaging server failed to process the message with header file "C:\Program Files\Microsoft\Exchange Server\V14\UnifiedMessaging\voicemail\9b6cba37-8076-439b-a266-5e571d315973.txt" within "4" minutes. The UM server will continue to process and deliver
the message, but the "MSExchangeUMAvailability: % of Messages Successfully Processed Over the Last Hour" performance counter will be decreased.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchange Unified Messaging" />
<EventID Qualifiers="49156">1446</EventID>
<Level>2</Level>
<Task>2</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-17T22:28:26.000000000Z" />
<EventRecordID>194374</EventRecordID>
<Channel>Application</Channel>
<Computer>UCS1.mydomain.net</Computer>
<Security />
</System>
<EventData>
<Data>C:\Program Files\Microsoft\Exchange Server\V14\UnifiedMessaging\voicemail\9b6cba37-8076-439b-a266-5e571d315973.txt</Data>
<Data>4</Data>
</EventData>
</Event>
I've restarted all of the services between the UM server and the HT server, checked that the HT server is available from the UM server (Telnet port 25), Checked that the certificates are not expired, rebooted the servers completely, even removed the Anti-Virus from the HT server. Nothing seems to have an impact. I am at a loss as to what is causing this problem.
Thanks in advance for your help.
Steve
SteveH