Hi,
We're testing out auto-attendants on the Exchange 2010 side in conjunction with CUCM 7.01. Voicemail/MWI working great - route pattern from UCM passing calls to VM-enabled mailbox users within Exchange. We seem to be having trouble with a blind transfer back to another extension within the UCM environment, however. It doesn't matter if the extension we're trying to transfer to is an Exchange UM recipient or not. We are getting 'the call cannot be transferred'. A typical warning message from our exUM server goes something like this:
We're testing out auto-attendants on the Exchange 2010 side in conjunction with CUCM 7.01. Voicemail/MWI working great - route pattern from UCM passing calls to VM-enabled mailbox users within Exchange. We seem to be having trouble with a blind transfer back to another extension within the UCM environment, however. It doesn't matter if the extension we're trying to transfer to is an Exchange UM recipient or not. We are getting 'the call cannot be transferred'. A typical warning message from our exUM server goes something like this:
An error occurred while transferring a call to "65514". Additional information: The call transfer type is "Blind.", the transfer target is "phone number", and the caller ID is: "f31a6000-b5910a29-1b291-1602010a@10.1.2.22".
In this scenario, 10.1.2.22 represents the subscriber within a CUCM 7.01 cluster. Unfortunately the documentation is a little lacking on troubleshooting...as the registry entries and shell commands in the technet docs don't exist (docs dated 10/10/09):
http://technet.microsoft.com/en-us/library/bb430783.aspx
Anyone having similar experiences on their Exchange - CUCM 7.x trunk? Thanks in advance for any comments/questions/suggestions.