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Could not establish trust relationship for the SSL/TLS secure channel - Symantec GRT restore issue - Exchange 2010

Hi,

Issue  : Trying to restore single mail using Symantec BE 2012 showing error,

We contacted symanctec , they run a EWS  tool and found the below error.

Exception details:
Message: The request failed. The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
Type: Microsoft.Exchange.WebServices.Data.ServiceRequestException
Source: Microsoft.Exchange.WebServices
Stack Trace:
   at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.GetEwsHttpWebResponse(HttpWebRequest request)
   at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.ValidateAndEmitRequest(HttpWebRequest& request)

We are usinga third party certificate  and which include  the  all the dns name except the  CAS - CAS NLB name . But symantec is used GRT restore through NLB cas CAS name .

Does this is related to certificate

Rgds

dan Thomas


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