Hi Support,
I created a new database and moved all users to the new database as advised in this thread
Now i have a problem with blackberry users, all the BB devices are not working but other services like outlook client mail, owa and active sync devices are working well.
When i tried a connection test on BB server i got errors as shown below.
I moved USER 1 to the old mailbox and test worked without erros
please check and advise
USER 2 (mailbox on the new DB the BB device is not working)
C:\Documents and Settings\BesAdmini>"C:\Program Files\Research In Motion\BlackBe
rry Enterprise Server\Utility\IEMSTest.exe"
BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Vers
ion 1.0
Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.
Opening Default Message Store Mailbox - BesAdmini BbV5
USER 2: Opening message store using
/o=HEAD OFFICE First Organization/ou=First Administrative Group/cn=Recip
ients/cn=USER2
/o=HEAD OFFICE First Organization/ou=Exchange Administrative Group (FYDI
BOHF23SPDLT)/cn=Configuration/cn=Servers/cn=HQSVR22/cn=Microsoft Private MDB
USER 2: OpenMsgStore failed (8004011d)
USER 2: CDO Server Name: HQSVR22
USER 2: CDO Mailbox DN: /o=HEAD OFFICE First Organization/ou=First Admini
strative Group/cn=Recipients/cn=USER2
USER 2: CDO logon successful
USER 2: CDO COM exception: Code = 80040705, WCode = 0505, Code meaning =
IDispatch error #1285
Description = The Microsoft Exchange Server computer is not available. Eith
er there are network problems or the Microsoft Exchange Server computer is down
for maintenance. [Microsoft Exchange Server Information Store - [MAPI_E_FAILONEP
ROVIDER(8004011D)]].
USER 2: CDO test failed
USER 2: Active Directory permissions test completed successfully
USER 2: Initializing EWS Proxy... successful
USER 2: Configuring User... successful
USER 2: EWS calendar find request... failed
USER 1 (I moved to Old DB and then test is success full and the device started working)
C:\Documents and Settings\BesAdmini>"C:\Program Files\Research In Motion\BlackBe
rry Enterprise Server\Utility\IEMSTest.exe"
BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Vers
ion 1.0
Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.
Opening Default Message Store Mailbox - BesAdmini BbV5
USER 1: Opening message store using
/o=HEAD OFFICE first organization/ou=exchange administrative group (fydi
bohf23spdlt)/cn=recipients/cn=USER 1f21254e6
/o=HEAD OFFICE First Organization/ou=Exchange Administrative Group (FYDI
BOHF23SPDLT)/cn=Configuration/cn=Servers/cn=HQSVR22/cn=Microsoft Private MDB
USER 1: Mailbox opened successfully
USER 1: Root Folder opened successfully
USER 1: Folder created successfully
USER 1: Test folder deleted successfully
USER 1: MAPI test completed successfully
USER 1: CDO Server Name: HQSVR22
USER 1: CDO Mailbox DN: /o=HEAD OFFICE first organization/ou=exchange adm
inistrative group (fydibohf23spdlt)/cn=recipients/cn=USER 1f21254e6
USER 1: CDO logon successful
USER 1: Get default calendar folder successful
USER 1: Get calendar folder name successful: 'Calendar'
USER 1: CDO test completed successfully
USER 1: No Send As permission for the {DOMAIN\BesAdmini} account oper
ator.
USER 1: Initializing EWS Proxy... successful
USER 1: Configuring User... successful
USER 1: EWS calendar find request... failed
Meshax