Hi.
I have Exchange 2010 SP1 on a server running Server 2008, which I just rolled out company wide. We have about 30 people in one office, and then most people are working at remote locations. Users are using Outlook 2003, 2007, and 2010 to check messages.
When I make a change in the Global Address List, it does not push out to Outlook clients at all. Changes reflect in OWA. I have checked the time and the Offline Address Book is set up to synchronize daily at 5a.m. I have ran the cmdlet to manually update it, and closed out of outlook and waited to see if it would update. As others have suggested, I have looked in All Users and the users will show up in that list, but not the default global address list unless it is manually downloaded.
Also, I have added a user, waited a full 24 hours to allow the update to go through automatically and it does not change. I can manually download the address book in Outlook and changes will show up. However, since I have around 200 users, I am not able to do this on each person's machine.
I've looked in the forums here and everywhere and have not been able to find a solution.