When running the upgrade wizard on Exchange 2010 to SP2 I get the following message when it checks the prerequisites.
Summary: 6 item(s). 3 succeeded, 3 failed.
Elapsed time: 00:00:39
Configuring Prerequisites
Completed
Elapsed Time: 00:00:00
Organization Prerequisites
Completed
Elapsed Time: 00:00:04
Languages Prerequisites
Completed
Elapsed Time: 00:00:02
Hub Transport Role Prerequisites
Failed
Error:
Setup cannot continue with the upgrade because the 'beremote' () process (ID: 6368) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.2.247.1&e=ms.exch.err.Ex28883C&l=0&cl=cp
Elapsed Time: 00:00:09
Client Access Role Prerequisites
Failed
Error:
Setup cannot continue with the upgrade because the 'beremote' () process (ID: 6368) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.2.247.1&e=ms.exch.err.Ex28883C&l=0&cl=cp
Elapsed Time: 00:00:10
Mailbox Role Prerequisites
Failed
Error:
Setup cannot continue with the upgrade because the 'beremote' () process (ID: 6368) has open files. Close the process and restart Setup.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.2.247.1&e=ms.exch.err.Ex28883C&l=0&cl=cp
Elapsed Time: 00:00:10
As far as I can tell there is nothing else running. As troubleshooting steps I looked for a PID number matching the ID number the error lists and taskkill did not find it. I also rebooted the whole server and still got the same error. So far I have been unable to find any documentation on this error.
The exchange server is on a stand alone 2008 R2 server and has had all the patches and updates installed for the OS.
Any help would be greatly appreciated.
Thanks
Sean