Hi all,
Recently upgraded our organization to 2010, and also recently enabled autodiscover for the first time as well.
Autodiscover works to all clients (Outlook, Outlook Anywhere, ActiveSync, etc.) and passes all tests on testexchangeconnectivity.com, except for whatever reason, it will not work on Outlook 2011 for Mac. It will even autodiscover on Mac Mail.
To that end, I enabled logging on Outlook 2011 for Mac, and I get these results:
[ 8867876us, d 17us] Outlook Exchange Auto Configure: Querying https://autodiscover.<our organization (hidden)>/autodiscover/autodiscover.xml
[ 8868124us, d 248us] Outlook Exchange Web Services: EWS: Response data received on thread=0x7c6b4384, XML data=
<?xml version="1.0" encoding="utf-8"?>
...
Here the XML is received with the test user's information, everything looks right to me.
...
[ 8868124us, d 0us] Outlook Exchange Auto Configure: Error code: -17890
I looked up the error and the only page I found was this: http://social.technet.microsoft.com/Forums/en/exchange2010/thread/88ddaf28-de7a-4048-af27-4972b11a212a?prof=require, which ended up saying install Update Rollup 1 for Exchange 2010 SP2.
I have installed Update Rollup 4 for Exchange 2010 SP2, and auto discover on Office 2011 for Mac is still not working. Does anyone have any idea where I can figure out why autodiscover does not work for Office 2011 for Mac users only?
Thanks