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Legitimate Email Spoofing

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Hi,
I am trying to figure out how this has been setup on our domain, as there is a
need to replicate this with another customer of ours.

1.
An external person sends an email to claims@CustomerDomain.com

2.
This gets delivered to Customer domain email system, this then auto forwarded
to claims@mycompany.com
which is a shared mailbox in our exchange environment.

3.
This mail gets replied to, but the From Address is claims@customerDomain.com
so in essence we are spoofing the customer’s domain.

Does anyone have any idea or could point me in the direction of some docs that might
help?

Regards




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