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Exchange 2010 SP3 install fails with error code 1603

April 20, 2016, 10:02 am
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All,

I recently inherited a physical SBS2011 server with Exchange 2010 SP1 RU8 installed.  SP1 RU7v2 is the only other RU installed.  When attempting to upgrade to SP3 the pre-install checks all pass but when it gets to the removal of Exchange part of the install the following error is thrown and the install fails.

Unable to remove product with code 4934d1ea-be46-48b1-8847-f1af20e892c1. Fatal error during installation. Error code is 1603. Last error reported by the MSI package is 'Service '' () could not be stopped.  Verify that you have the correct permissions to stop system services.'.

After fixing the services and rebooting the server Email\Exchange connectivity is restored.  I get the same error if I try and install SP2 or SP3, and if I try and uninstall the currently installed SP1 RU's.  My account is a member of the Domain Admins, Enterprise Admins, Schema Admins, and Organization Management groups.  I can fully interact with all MS Exchange services as well as IIS Admin Service, Remote Registry, WMI, and WWW services.  I've disabled UAC and my AV prior to install and the issue persists. 

I verified the RangeUpper value on my Schema is correct (14734), but attempted to run Setup.com /PrepareAD anyway (from an admin CMD).  The command output shows the first two lines ("Welcome to Microsoft Exchange blah blah blah", and then"Preparing Exchange Setup") but then just goes back to the cursor waiting for the next command and no error or changes made.  Same happens when I tried to run ServiceControl.ps1, first 2 or so lines of the command output are shown then back to the cursor with no actual error or changes made.  Powershell Execution Policy is set to Unrestricted.

As near as I can tell what ever 4934d1ea-be46-48b1-8847-f1af20e892c1 represents is\was installed at some point and then removed, I can find that same GUID in the registry (HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders) and the Windows\Installer folder.  I suspect it is gone though because the error references that GUID, then the installer fails because it is unable to stop service (), which isn't anything.  Mail is currently flowing to Outlook 2010 and below with no issues.  I don't want to start ripping things out and mess up mailflow but I'm about out of ideas.  Any help you can provide would be great, let me know if I can provide any more info. 


 

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Getting exchange system values

May 6, 2016, 11:52 am
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Hi

Exchange 2010 as part of SBS 2011.

Publicly the server is remote.mycompany.com. User in question is MyAdmin@localdomain.local.

What are following values for server?

USER_LEGACYDN
SERVER_DN
CERTIFICATE_PRINCIPAL_NAME

Thanks

Regards




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Message Expiration

April 29, 2016, 4:14 am
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Hi All ,

It's exchange 2010 sp3
Application server sending emails through our exchange server.  Email got queued into our exchange server , can see in queue viewer and for some reason that message didn't reach the destination.  After 2 days that message got expired.

My question here is :  Does expired message get delete from our exchange server ?

Shyam

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Set-Mailbox -Type Shared: Result

April 29, 2016, 6:31 am
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Just curious as to what attributes are changed when the command is run:

Set-mailbox "alias" -type shared

There is a need for lesser privilege admins to commit this change in the making of a mailbox, but they don't have access to Exchange PowerShell to run the command. As far as I'm aware the following attributes are changed and can be done manually through attribute editor of AD.

msExchRecipientTypeDetails - changes from 1 to 4

msExchUserAccountControl - changes from 0 to 2

userAccountControl - Changes to 0x202 = (ACCOUNTDISABLE | NORMAL_ACCOUNT)

Are these changes I can instruct these admins to commit and will they achieve the same result as the PS command?

Thanks,

J

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Autodiscovery for Outlook Anywhere

May 7, 2016, 9:49 pm
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Hi

Exchange 2010 as part of SBS 2011 std.

I am using Autodiscovery.xml, as below at the end, on a remote pc to remotely connect an Outlook 2016 to the Exchange 2010 via Outlook Anywhere.

Is the file OK?

I have then added a registry key as follows for Outlook to use Autodiscovery;

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\AutoDiscover]"user@mycompany.com"="C:\\Autodiscover\\AutoDiscover.xml"

However when I run the Outlook 2016, which already has another non-Exchange account set-up, it comes up but does not add the account from above Autodiscovery.xml. What am I missing?

Thanks

Regards

<?xml version="1.0" encoding="utf-8"?><Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"><Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a"><User><AutoDiscoverSMTPAddress>user@mycompany.com</AutoDiscoverSMTPAddress><LegacyDN></LegacyDN></User><Account><AccountType>user@mycompany.com</AccountType><Action>settings</Action><Protocol><Type>EXCH</Type><Server>remote.mycompany.com</Server><ServerDN>MY-SERVER</ServerDN><AuthPackage>Negotiate</AuthPackage></Protocol><Protocol><Type>EXPR</Type><Server>remote.mycompany.com</Server><SSL>On</SSL><AuthPackage>Basic</AuthPackage><ServerExclusiveConnect>on</ServerExclusiveConnect><CertPrincipalName></CertPrincipalName><ServerExclusiveConnect>off</ServerExclusiveConnect></Protocol></Account></Response></Autodiscover>




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anti-virus while installing update rollup

May 6, 2016, 6:38 am
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Hi Team ,

  By mistake if we forget to disable Anti-virus(McAfee) while installing Update rollup on exchange servers, what will happen ?

Shyam



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Test-OutlookWebServices - Index was out of range. Must be non-negative and less than the size of the collection.

May 9, 2016, 6:28 am
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Hello guys,

I'm getting the below errors when I try to run Test-OutlookWebServices (and a similar one when I run Test-OutlookConnectivity) on some cas servers (on 6 CAS servers out of 9).

Any help will be much appreciated. 


[PS] C:\>Test-OutlookWebServices -MonitoringContext:$true

RunspaceId                                     Events                                        PerformanceCounters
----------                                     ------                                        -------------------
0c7f9c23-6b6c-4752-b922-a2241c995913           {}                                             {}
WARNING: An unexpected error has occurred and a Watson dump is being generated: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
    + CategoryInfo          : NotSpecified: (:) [Test-OutlookWebServices], ArgumentOutOfRangeException
    + FullyQualifiedErrorId : System.ArgumentOutOfRangeException,Microsoft.Exchange.Management.SystemConfigurationTasks.TestOutlookWebServicesTask

I can also see in my Event viewer thousands of:

Log Name:      MSExchange Management
Source:        MSExchange CmdletLogs
Date:          09/05/2016 12:52:12
Event ID:      6
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Site_CAS_Server.domain.com
Description:
Cmdlet failed. Cmdlet Test-OutlookWebServices, parameters {MonitoringContext=True}.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchange CmdletLogs" />
    <EventID Qualifiers="49152">6</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-05-09T09:52:12.000000000Z" />
    <EventRecordID>687812</EventRecordID>
    <Channel>MSExchange Management</Channel>
    <Computer>Site_CAS_Server.domain.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Test-OutlookWebServices</Data>
    <Data>{MonitoringContext=True}</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>Exchange Management Console-Local</Data>
    <Data>7432</Data>
    <Data>
    </Data>
    <Data>68</Data>
    <Data>00:00:00.1092028</Data>
    <Data>View Entire Forest: 'False', Default Scope: 'domain.com', Configuration Domain Controller: 'Domain_Controller2_Server.ro.domain.com', Preferred Global Catalog: 'Domain_Controller_GC_Server.domain.com', Preferred Domain Controllers: '{ Domain_Controller_GC_Server.domain.com }'</Data>
    <Data>System.ArgumentOutOfRangeException: Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
   at System.ThrowHelper.ThrowArgumentOutOfRangeException()
   at System.Collections.Generic.List`1.get_Item(Int32 index)
   at Microsoft.Exchange.Data.MultiValuedProperty`1.get_Item(Int32 index)
   at Microsoft.Exchange.Management.SystemConfigurationTasks.TestOutlookWebServices.GetAutoDiscoverUrlByServer(Server server)
   at Microsoft.Exchange.Management.SystemConfigurationTasks.TestOutlookWebServices.Test(Server server, String sourceAddress, String[] targetAddresses)
   at Microsoft.Exchange.Management.SystemConfigurationTasks.TestOutlookWebServicesTask.InternalProcessRecord()
   at Microsoft.Exchange.Configuration.Tasks.Task.ProcessRecord()</Data>
    <Data>0</Data>
    <Data>
    </Data>
  </EventData>
</Event>

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Outlook Calendar Error Synchronizing folder

July 26, 2011, 8:16 am
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Hello Forum,

For some reason, some of our win7 users running outlook 2010 in 2010 exchange server receives synchronization log message every morning, the users did shared calender and all have permission to view each others calendar.  please see the error below


8:26:27 Synchronizer Version 12.0.6423

8:26:27 Synchronizing Mailbox 'Tona Bobling'

8:26:27 Synchronizing Hierarchy

8:29:28 Synchronizing server changes in folder 'Gina Candy - Calendar'

8:29:28 Downloading from server 'xxxxxxx.xxxx.com'

8:29:28 Error synchronizing folder

8:29:28 [80070005-508-80070005-560]

8:29:28 You do not have sufficient permission to perform this operation on this object.  See the folder contact or your system administrator.

8:29:28 Microsoft Exchange Information Store

8:29:28 For more information on this failure, click the URL below:

8:29:28 http://www.microsoft.com/support/prodredirect/outlook2000_us.asp?err=80070005-508-80070005-560

8:29:29 Uploading to server 'xxxxxxx.xxxx.com'

8:29:30   1 view(s)/form(s) updated in online folder

8:29:30 Done

8:30:02 Microsoft Exchange offline address book

8:30:02 Download successful

Please how do i correct this error.
Regards,

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Exchange 2010: Retention Policy Tag Type- All other folders in the mailbox

January 27, 2012, 10:27 am
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Working with Exchange 2010 retention policy tags...Can someone tell me what theAll other folders in the mailbox tag type does? Thanks.
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Exchange2013 CAS/Exchange2010 Mailbox - Outlook Issue

May 8, 2016, 8:35 pm
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Good afternoon.

We have one Exchange 2013 CAS/Mailbox Server, one Exchange 2010 CAS server, and an Exchange 2010 Mailbox server. Doing cleanup, I created a new database on the Exchange2010 server, moving the mailboxes, then removing the old database. 
Now, via Outlook 2013, users are unable to directly connect to the 2010 mailboxes. They can via OWA, but when trying to access from Outlook, either a shared mailbox or a user mailbox, they receive the error "Cannot start Microsoft Outlook..... Cannot Open the Outlook Window... ...Your profile is not configured...."
I've removed the outlook profile, recreated, etc.
Outlook points to the EX2013CAS server for connection. I suspect some communication or security issue between the 2013CAS and the new mailbox database on 2010. But I just cannot get Outlook to connect to the mailbox, user or shared.

This problem did not exist on the old database that we removed after moving the mailboxes. The System attendant was reconfigured to the new database. The arbitration mailboxes were also moved to the new database.

Is there a configuration I'm missing that would cause the CAS2013/MBX2010 not to talk through Outlook?

Any Ideas??

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Lotus Notes to Outlook 2010

November 6, 2012, 8:44 am
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I am working on a project to migrate the client from lotus notes to Outlook 2010 I am not to technical I am being asked to compliel a list of FAQ's for the users  can anyone point me to this or help please thank you.

I am not the person inplementing the changes just supporting the users once they have issues.

any information I'm sure will be helpful

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User cannot access mailbox via Outlook client but can over OWA

November 14, 2011, 8:01 am
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Bit of a mystery this one..... one of my users who was able to access their Exchange 2010 mailbox fine last week now cant. Symptoms on their (Win7) desktop was constantly being asked to enter a username/password in Outlook which usually smells like a profile issue. I later discover that I can log on to any other desktop (I tried WinXP and Win7) with that users domain account and still cant access their mailbox - their username cant be resolved when creating a new Outlook profile - and yet when I give someone else 'Full Access Permissions' to the problem mailbox they can create a profile and access the problem mailbox just fine! Its definitely not a desktop problem, it has to be account specific. The weirdest thing about this is that accessing this users mailbox with their credentials via OWA works fine.

We have about 60 maiboxes on our Exchange 2010 server and this is the only user/mailbox that has this problem. Im not really sure how to start troubleshooting this is my AD expertise is minimal. Can anyone point me in the right direction?

Thanks

 

 

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Public Folder Access

May 10, 2016, 3:35 am
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We have 2 domains with a trust setup. All users in Domain B have linked mailboxes in Domain A, we have a user in domain B that needs to see a public folder in domain A, is this possible?
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SMTP AUTH LOGIN attempts causing AD user account lockouts.

May 6, 2016, 3:59 am
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Can anyone help me join the dots and figure this one out. 

Our current setup look like this. 

  1. Single Exchange 2010 Server
  2. MX record --> Spam Provider --> Exchange Server --> Default Receive Connector (with anonymous user check box)
  3. Exchange users are a mixture of outlook (active sync) and thunderbird (IMAP)
  4. Alot of our users are external to the business outside the firewall
  5. OWA, SMTP and IMAP are open on the firewall pointing to our exchange server

2 Receive connectors (that relate to this issue we have, other connectors are for mail relay for internal apps)

  1. Client connector port 587, TLS, Basic and windows authentication for exchange users.
  2. Default Connecter port 25, TLS, Basic and windows authentication for anonymous, exchange users, exchange servers.

Recently staff AD accounts are being locked out by bots attempting to use SMTP and the AUTH LOGIN commands to prob for passwords. (discovered by using wire-shark and decoding the base64 commands being sent)

So my trail of thought turned to disabling port 25 at the firewall level or exchange receive connector level to only accept mail from our spam provider's IP's however this will affect our IMAP users ability to be able to send email. We could open up port 587 to the outside and get those users to move from port 25 to 587 but isn't that just moving the problem along. If the Bots game is to keep pushing authentication requests with incorrect passwords this will still happen on port 587?

Its come to the point whereby accounts are being locked daily by different IP's. Whats the missing piece of the puzzle that will help me fight back.

Thank you in advance for any reply. 

Matt 

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Problem/Question about Role Based Access Control

May 11, 2016, 12:51 pm
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I have two users that have been remoting in to my Exchange 2010 server for two years to add contacts and make changes inside a specific OU.  I set all of this up using the Role Based Access Control in Exchange.  I did this 2-3 years ago.  Now I have a 3rd user that needs to do the same type of work in the same OU.  So I added her to the Role Group.  She can remote into the server and run EMC and do the task she needs to do in EMC but when she goes over to ADUC to add certain contacts to distribution groups she gets a permissions error.  I have looked and looked but I can't figure out why she is unable to add the contact to the group.  Can someone help me get this going?  thanks
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Exchange 2010, CU13, Information for other user

May 11, 2016, 2:04 am
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Hi all,

since Exchange Server 2010 Upgrade to CU13 many User has Probleme with Outlook 2010 ! Outlook rebuild local Cache - it takes very Long - and during this time user has Problem with send message!!!

I found on Exchange 2010 logs that a message that was send yesterday but there is no message under Outlook "send objects".

Chris



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Need script to find out How many mailbox created and deleted using Date attribute

May 12, 2016, 2:42 am
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Does anyone have command to  find out How many mailbox got created and deleted in exchange 2010 using the Date attribute.

Shyam


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Associate Server with Dial Plan

May 12, 2016, 1:49 am
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Hello

I would like to create my Dial Plan with PowerShell. I can't find a way to associate a UM server with a Dial Plan.

Which cmd-let allows me to do this ? Apparantly this is not done with new-umdialplan and et set-umdialplan.

Also same question with Policy. When I create a Dial Plan with PowerShell, it is possible to not create a Policy => GenerateUMMailboxPolicy $false. I would like to use the same Policy for all my Dial Plan.

Which cmd-let would allow me to do this ?

Thank you very much.

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Sent Items folder renamed

March 12, 2015, 3:14 pm
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This is a 1st for me and I'm looking for some input. I have a user who's sent items folder has been renamed to jpg. No idea how this happened. It appears like this in outlook and OWA. We're are running exchange 2010 with outlook 2010/13. Has anyone ever come across this? Any advice would be appreciated. 

Thanks 


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Is there a way to view someone's Lync status in my Outlook 2010 inbox view?

August 18, 2011, 8:25 am
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We just migrated from Lotus Notes to Outlook 2010 this week.   One of the features that so great about Lotus is that you could see other people's on line status right in the inbox view - without having to go to Lync to see if they were on line or not.

I was wondering if Outlook and Lynch had a feature like this?

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